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Dec 31, 2023 2:44 AM UTC
Solved

My app on my Droid no longer loads all the data. The receipts now say, "no contact set"

Original commenter did not share additional details
Dec 31, 2023 3:57 AM UTC

Welcome to the QuickBooks Community forum. I see you're looking for guidance on how to load your data on your mobile application and seeking advice to resolve this within QuickBooks, @finsec. I can share details on how to refresh your data on your QuickBooks Online Mobile app.

 

When you refresh data in the QBO mobile app, it retrieves the most up-to-date information, such as transactions, customer details, and financial reports, from the QBO servers, allowing you to view the latest data on your mobile device.

 

Follow these steps:

 

Android

 

1. Go to Menu ☰ then tap More Options.
2. Tap Settings then Refresh Data.
3. Tap YES to confirm.

 

For more addition reference, you can see this article: See your latest data in the QuickBooks Online app.

 

With that details, it should shed some confusion. If you have more questions, you can leave a post whenever you have other questions. Keep safe!

3 replies

Dec 31, 2023 3:57 AM UTC

Welcome to the QuickBooks Community forum. I see you're looking for guidance on how to load your data on your mobile application and seeking advice to resolve this within QuickBooks, @finsec. I can share details on how to refresh your data on your QuickBooks Online Mobile app.

 

When you refresh data in the QBO mobile app, it retrieves the most up-to-date information, such as transactions, customer details, and financial reports, from the QBO servers, allowing you to view the latest data on your mobile device.

 

Follow these steps:

 

Android

 

1. Go to Menu ☰ then tap More Options.
2. Tap Settings then Refresh Data.
3. Tap YES to confirm.

 

For more addition reference, you can see this article: See your latest data in the QuickBooks Online app.

 

With that details, it should shed some confusion. If you have more questions, you can leave a post whenever you have other questions. Keep safe!

finsecAuthor
Dec 31, 2023 2:52 PM UTC

That worked! Thank you very much! 

Community Manager
Dec 31, 2023 3:18 PM UTC

Thanks for updating us, @finsec.

 

On behalf of my colleague,  ChristineJoieR, you're welcome. The QuickBooks Community will always be around to lend you a hand any time you need guidance. I'll be around if you need further assistance with any QuickBooks-related tasks.

 

I hope you have a pleasant day ahead. Happy holidays!