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April 29, 2024
Question

My checks are not aligning today

  • April 29, 2024
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

April 29, 2024

We appreciate you for getting in touch with the Community space, Steve.

 

I've found that we have an in-progress investigation about check alignment. Rest assured our Engineering Team is actively working on finding a permanent solution to fix this issue.

 

To be notified once the issue is resolved, I encourage contacting our Support team so they can add you to the list of the affected users. 

 

Here are the steps to contact us:

 

  1. Go to Help ? then select the Search tab.
  2. Click Contact Us.
  3. Choose Ask about something else. Then, enter a brief description of your concern and select Continue.
  4. Lastly, choose either Start a Chat or Get a Callback to start connecting with them.

 

If you want to generate a report that'll reflect all payments made to vendors, you can read this article: Run a report with vendor totals.

 

Comment down below if you need additional assistance in handling checks. We're always here to help.