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March 25, 2024
Question

My invoice was paid last Tuesday today is Monday, why haven’t I recieved it yet?

  • March 25, 2024
  • 1 reply
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1 reply

March 25, 2024

Welcome to the Community, hunteradrea-yaho.

 

Your first batch of payments will be deposited within 5 business days. These early deposits take a bit longer while Intuit sets up the account. After everything's been set up, you'll receive payments much faster.

 

Deposit speeds depend on which product you're using and your type of payment. Standard deposits process every day except for Sundays, Thanksgiving Day, and Christmas Day. Instant deposits process every day of the year.

 

You can check your deposit speed while signed in to QuickBooks.

 

Here's how:
 

  1. Use the Gear icon, then go to Account and settings.
  2. Access your Payments tab.
  3. Review the Deposit Speed section.

 

Most credit card, PayPal, Venmo, and ACH payments will be deposited next day. If you process payments before 3 PM PT, Intuit deposited them in your bank the next business day. In the event you process a payment after 3 PM PT, it will be deposited in two business days.

 

If you're brand new to QuickBooks Payments, your ACH payments will take a bit longer during the first month. You'll get your payments within 5 days for the first 1 to 4 weeks while Intuit sets everything up. You'll receive an email once everything's set up to confirm your payments will process as normal speed.

 

You can check the status of deposits in QuickBooks:
 

  1. In your left navigation bar, go to Sales, then Deposits.
  2. Select a bank deposit to review. If there's an issue with a payment, it won't show up in a daily deposit.

 

There's also the possibility of bank rejects occurring. For example, when Intuit sends funds to your bank account, the bank can return them for a series of reasons. Some common reasons are R02 Account Closed, R03/R04 No Account/Unable to Locate Account/Invalid Account Number, and R05 Unauthorized Debit Entry.

 

You can find more information about rejects in our Fix rejected ACH payments or fees article. If you've received an email about a reject that occurred on your account, it will need to be resolved before funds can be deposited. The email will instruct you on what needs to be done. You can also contact our Payments support team for assistance if necessary.

 

Likewise, if Intuit holds funds for a review, you'll also receive communication through email about what's occurring and what options you have.

 

I've also included a couple detailed resources which may come in handy moving forward:
 

 

Please don't hesitate to send a reply if there's any additional questions. Have a lovely Monday!