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October 31, 2024
Question

My overdue invoices don’t show up in the overdue category on the app. Is there a way to fix this? Does anyone else have this issue?

  • October 31, 2024
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

November 1, 2024

I would be glad to help you resolve the issues with your mobile app, Getagrip.

 

We recommend keeping your application updated to utilize the latest features and fixes. Additionally, clearing the app data can resolve common issues and help enhance performance. This process refreshes the application and gives it a clean slate. Please ensure you're connected to the internet, and then follow the steps outlined below:

 

For iOS devices:

 

  1. Go to Settings.
  2. Tap General.
  3. Select iPhone Storage and click QBO app.
  4. Choose Offload.

 

For Android device:

 

  1. Go to Settings and select Apps.
  2. Choose the QBO app from the list.
  3. Head to Storage and click Clear Data.

 

Moreover, I'm sharing this link to the article to learn more about fixing errors on your mobile app.

 

If you have any other concerns about your mobile app, please don't hesitate to leave a reply below. Have a great day ahead.