My past reconciliations must have gotten off with an update because my beginning balance is all messed up. Looks like my deposits aren't coming through...any ideas?

I understand it can be frustrating to find discrepancies in the starting balance while reconciling your account, Voyage. As such, I want to assist you in resolving this issue to ensure the accuracy of your financial records and a smooth reconciliation process.

To begin, may I ask what specific update in QuickBooks you are referring to? This information will help me provide you with the most accurate solution to fix the issue at hand.

In QuickBooks Online, the starting or opening balance is a crucial part of the reconciliation process, which has an impact on future reconciliations. If your balance amount doesn't match your bank statement, you can easily change it by going to the Chart of Accounts. However, please note that modifying it will affect your past reconciled transactions and the balance the next time you reconcile. Here's a step-by-step guide on how to change it:

1. Go to Transactions, then select Chart of Accounts.
2. Locate the bank account you've linked, then click View Register.
3. Select the Opening balance equity entry, then edit the amount in the Deposit column.
4. Once done, click Save.

Moreover, since you mentioned that your bank transactions only pulled up your expenses, you may need to manually import your missing bank transactions, particularly the deposits in the program. To do this, you'll need to download all your bank transactions in a CSV file from your bank's website, following the CSV formatting required by QuickBooks. After downloading, you can follow these steps to import them:

1. Go to Transactions, then select Bank Transactions.
2. Select the blue tile for the account you want to upload the transactions into.
3. Select the Link account dropdown, then select Upload from the file.
4. Choose Drag and Drop or select files, and select the file you downloaded from your bank, then, select Continue.
5. In the QuickBooks account dropdown, select the account you want to upload the transactions into, then select Continue.
6. Follow the onscreen steps to match the columns on the file with the correct fields in QuickBooks, then select Continue.
7. Select the transactions you like to import. Then select Continue.
8. Select Yes, then Done.

Once the import process is complete, you can match and categorize your downloaded transactions and continue reconciling your accounts.

Lastly, here's a reconciliation workflow that you may find helpful for future reference if you want to fix other issues within the process.

Also, QBO automatically creates a reconciliation report every time you finish reconciling.

I'm still around to help you if you need assistance regarding your starting balance. You can click the reply button below to enter your queries.