My payment has not posted. their was an issue with the prior payment method with the customer but they rectified it. still waiting for my payment to post for 9/25/24.

We'll help you monitor the status of your customer payments inside QuickBooks Online (QBO), Mortiz.

Before anything else, please know that the deposit speed of your product can also affect the estimated time frame for when customer payments will be deposited into your account. If you're new to QuickBooks Payments, processing may take a while because we're still setting up your account. Once it's done, your future transactions will get through smoothly, and you won't be experiencing any delay. To check the deposit speed of your current subscription, these are the steps:

1. Access your QuickBooks Online company,
2. On the top right corner, click the Gear icon and select Account and settings.
3. Select the Payments tab.
4. Review the Deposit Speed section.

For more information, feel free to visit this page: Find out when QuickBooks Payments deposits customer payments.

If the issue persists, we recommend contacting our Customer Care Team. This way, they can access your account in a secure environment and conduct further investigation to determine the root cause of this issue. Refer to this page for more details: Contact Payments Support.

In addition, here's an article about in case you encounter payment on hold situation inside the program: Learn about funds on hold in QuickBooks Payments.

We can always lend a helping hand if you require assistance handling customer payments inside QuickBooks. Feel free to comment below so we can get back to you as soon as possible. Stay safe.