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April 27, 2024
Question

Need assistance right away to prevent fraud

  • April 27, 2024
  • 1 reply
  • 0 views
Need help ASAP. My account may have been comprimised.

1 reply

Clark_B
April 27, 2024

Let's make sure we'll be able to protect your account, Ericstang.

 

I know the importance of protecting your account to prevent fraud in QuickBooks Online (QBO). 

 

As much as I'd love to help you with this, we're unable to check your account here in the Community space for security reasons. That said, I recommend contacting our support team to have your account checked and to get assistance in preventing fraud.

 

 Here's how to reach them:

 

  1. Go to Help.
  2. Select the Search tab, then choose Contact Us.
  3. Type in your issue or concern in the field.
  4. Hit Continue.
  5. Click the Chat or Callback option.

 

For reference, check this article: QBO Support

 

In addition, ensuring the security of your account is our top priority. You can report any security issues or phishing emails on our website. Please take note of the following information to easily spot a suspicious phishing email:

 

  • We’ll never ask for your personal information in an email
  • Our emails will always come from an email address that ends with “@intuit.com”
  • Any link we send you in an email will always be for an “intuit.com” address

 

For more detailed information, refer to this article: Identify suspicious activity, phishing scams, and potential fraud

 

Here's how you can report it:

 

  1. Go to this link; https://security.intuit.com/.
  2. Click Contact Us.
  3. Look for Report a fake email (or phishing email) and click on it.

 

You might want to check this article to know more about how we keep your data secure: How We Keep Your Data Safe

 

Please keep me informed if you require additional support to prevent fraud. I’ll be around to lend a helping hand. Have a great day and keep safe.