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pamelasauce
March 22, 2023
Solved

New COGS account not showing in Bill/Item Details

  • March 22, 2023
  • 1 reply
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I've created a new COGS account and unlike all my other COGS accounts, this new one doesn't appear in my QBO dropdown under "Item Details" when entering a bill. It does show in the top "Category Details" area. Any idea what could be up? It's the same in Chrome, Firefox, and Brave browsers.  
Best answer by Mark_R

Hi there, @pamelasauce.

 

Let me share information about the details shown in the Category and Item details drop-down, and help you get the COGS account shown from the drop-down.

 

The details shown in the Category details are the accounts created in QuickBooks. While in the Item details section are the products and services. That said, the COGS account you created won't show in the Item details drop-down.

 

However, you can associate the COGS account with the products and services. Here's how:

 

  1. Sign in to your QuickBooks Online (QBO).
  2. Click the Gear icon, then select Products and services.
  3. Find and edit the item you want to add to the bill.
  4. Go to the Purchasing information section.
  5. Select the created COGS account in the Expense account drop-down.
  6. Click Save and close.

Just in case you want to pay your bills, you can check out this article for more guidance: Record payments towards bills.

 

Come back to this post if you have other concerns or follow-up questions about creating bills. I'll be around to provide further assistance.

1 reply

P
pamelasauceAuthor
March 22, 2023

I wanted to add a screenshot of what this looks like. 

M
Mark_RAnswer
March 22, 2023

Hi there, @pamelasauce.

 

Let me share information about the details shown in the Category and Item details drop-down, and help you get the COGS account shown from the drop-down.

 

The details shown in the Category details are the accounts created in QuickBooks. While in the Item details section are the products and services. That said, the COGS account you created won't show in the Item details drop-down.

 

However, you can associate the COGS account with the products and services. Here's how:

 

  1. Sign in to your QuickBooks Online (QBO).
  2. Click the Gear icon, then select Products and services.
  3. Find and edit the item you want to add to the bill.
  4. Go to the Purchasing information section.
  5. Select the created COGS account in the Expense account drop-down.
  6. Click Save and close.

Just in case you want to pay your bills, you can check out this article for more guidance: Record payments towards bills.

 

Come back to this post if you have other concerns or follow-up questions about creating bills. I'll be around to provide further assistance.

    P
    pamelasauceAuthor
    March 22, 2023

    I can't believe I forgot about that section - thank you so much for helping out!  This resolved the issue. 

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