New update won't allow me to see my Product/ service when I make an estimate or invoice. Please help.

Hello, @eric-goers.

I recognize the importance of being able to see your products/Services when making estimates or invoices. Let me share some helpful tips on making this feature appear in your QuickBooks Online.

To determine if the browser problem is related, we will perform a few troubleshooting steps. Older or corrupted caching files may cause problems in your web browser. Start by opening an incognito window on your QBO account. Based on your browser type, please refer to the keyboard shortcuts below:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

When this works, you may proceed to clear the browser's cache. This removes its stored cache to ensure the program performs efficiently. I recommend using another supported browser or device if you still encounter the same error.

For future reference, if you need help with the save function or magnifying glass, please refer to these articles.

• Run reports in QuickBooks Online
• Customize Reports in QuickBooks Online

If you have updates about the issue you've encountered or questions about your products/services not showing, feel free to comment below. Take care!