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April 17, 2024
Question

Num column not updating after change.

  • April 17, 2024
  • 2 replies
  • 0 views

So, I am having an issue where the auto-populated initials are still showing after I went in and edited them in the "Num" column of my quick report.  

 

I go in to the entry and can see that the number has been updated.  The old auto-populated number is the "MDM" in the picture.  I have updated these in the entries, but they are still appearing on the quick report.  I need these to update, since MDM is not an employee here any more.  They also continue to auto-populate with the MDM numbers on new entries, even after i have put my initials in the

 

2 replies

April 17, 2024

Thanks for sharing your concern in the QuickBooks Community and adding a screenshot, @Skiman047.

 

If you already updated the journal entry number but it still reflects the old one, we can run some troubleshooting steps. A minor data issue in your company file might be causing this unusual behavior.

 

To start, let's update QuickBooks to its latest release. Doing this will ensure you have the latest fixes in your QuickBooks company. Here's how:

 

  1. Go to the Help menu and select Update QuickBooks Desktop.
  2. Click Update Now, then Get Updates.
  3. Close and reopen QuickBooks to install the update again.

 

Once done, run an account quick report again. If you're still getting the same results, I suggest running the Verify and Rebuild Data Tools in QuickBooks Desktop. This will help us find the most common issues in a company file and fix them.

 

In addition, you can also turn off the auto-numbering feature in QuickBooks. Doing this will stop the system from automatically numbering the newly created journal entries. Let me show you how:

 

  1. Go to Edit and select Preferences.
  2. Click Accounting, then uncheck the Automatically assign general journal entry number box.
  3. Select OK.

 

Moreover, you can customize reports in QuickBooks Desktop to easily focus on the details that matter the most to your business.

 

If you have additional questions about updating numbers in the Num column of your quick reports, just add them to the thread. I'd be glad to provide further assistance. Have a good one.

Skiman047Author
April 17, 2024

Unfortunately, that didnt work.  Still shows MDM in the quick report, but when you click into the transaction, there is no MDM.  I dont know how QB is doing this, but the owner brings this up multiple times a day asking why its not fixed, so i need someone to help me get this resolved. 

Skiman047Author
April 17, 2024
This post has been deleted.

I did that before posting here.   after 10 minutes of asking me every question under the sun, they said they couldnt help me.  less than useless.