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DennisKillmer
October 24, 2019
Question

Offset Printed Report Columns

  • October 24, 2019
  • 3 replies
  • 0 views

We recently upgraded to Quickbooks 2020 Desktop for Mac and the reports look good on the screen, but in the print preview and on printed reports, column totals are offset from the other values in the column. How do we fix this?

    3 replies

    S
    SarahannC
    October 24, 2019

    Hi DennisKillmer,

     

    Let's try to fix the report column by updating the QuickBooks Desktop for Mac. Please refer to this article for detailed steps on how you can do it.

     

    You may also need to re-install the printer driver and look for a supported website to help you with this. Once you've set up this successfully, you can now try to print the report again.

     

    Let me know how it goes. I'll be right here in case you need more help with QuickBooks Desktop Mac.

    D
    DennisKillmerAuthor
    October 25, 2019

    Hi, there.

     

    There were no available updates for Quickbooks and I updated the printer driver to the latest version, but it still looks the same. I even saved a PDF version of the report and the totals are offset there too. I sure appreciate your help.

     

    Thank you,

    Dennis

      D
      DennisKillmerAuthor
      November 3, 2019

      I found a work around for printing a report with the columns misaligned. Even though the columns LOOK straight on the screen, they would print offset.  

       

      If I drag each column in the report to the left - I am able to print a report with the columns aligned!!

       

      Incidentally, this is EXACTLY the same thing I had to do with my 2016 QB version! Sad to say.

       

      Please consider a fix -in the next update!  It takes time to prepare reports and when you have to go in and modify every one in order to have a professional look to the report it is costly!

       

       

      S
      ShiellaGraceA
      November 3, 2019

      Hi DennisKillmer,

       

      Great job on coming up for a workaround. Let's perform other troubleshooting steps so you won't have to drag the columns of your report. 

       

      Before we start, have you tried changing the scale? If you haven't yet, I'd suggest doing it so.

      Here's how:

      1. Open your report, then click Print or Preview.
      2. Click Show Details to adjust the print settings.
      3. Go to the Orientation section and make sure the scale is set to 100%.
      4. Make sure the ▼ drop-down menu has Paper Handling selected and that Scale to fit paper size is unchecked.
      5. Make sure the border is set to None.

      Once done, print the report and check the columns again.

       

      If you're getting the same results, please contact our Customer Care Support so we can create a case for you and investigate further.

       

      You can also visit our page in case you need some help articles for your future tasks: Topics for QuickBooks Desktop for Mac.

       

      Know that you're always welcome to post if you need help with anything else.

      U
      user4752
      August 29, 2022

      Hello, 

       

      My columns also print offset, and the work-around doesn't work for me.  Even if I move all the columns to the left, the reports still print offset (not how they appear on screen).  I also followed your suggestion of adjusting the "paper handling" options with no luck.  Any other suggestions?

       

      Thanks!

        J
        JLB3
        September 23, 2020

        We have PC version 19 contractor but the reports have offset totals by one or two digits.  How do I clean up?  I am a consultant on this QB Construction version but am a QB user with my own "accountant" version.

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