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March 26, 2024
Question

Okay good day everyone I made an invoice and it says overdue when I want to send it to the customer but I want it to show paid please how do I go bout that ?

  • March 26, 2024
  • 1 reply
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1 reply

March 26, 2024

Thank you for reaching out to the Community, KeithDBrown56. I can provide you with the steps in marking the invoice as paid.

 

If you have an overdue invoice and want to send it to your customer as paid, you can follow these steps on how to mark it as paid:

 

  1. Go to the + New icon. Then, select Receive payment.
  2. Choose a customer from the Customer dropdown.
  3. From the Payment method dropdown, select the payment method.
  4. From the Deposit to dropdown, select the account you put the payment into.  
  5. In the Outstanding Transactions section, select the checkbox for the invoice you're recording the payment for.
  6. Enter the Reference no. and Memo if needed.
  7. Select Save and close.

 

If you're ready to send the invoice, follow these steps:

 

  1. Go to Sales. Click Invoices.
  2. Then, select the invoice you want to send.
  3. Under the Action column, click the dropdown button. Then click Send.
  4. Adjust the email if needed, then select Send.

 

In addition, you can visit our article for more detailed steps on creating and sending invoices in QuickBooks Online.

 

Also, you can customize the appearance and layout of sales forms by checking out our article: Customize invoices, estimates, and sales receipts in QuickBooks Online

 

Please leave a comment if you still have concerns about managing your invoice. I'm always here to assist you. Take care.