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CreoleHB
February 2, 2023
Solved

Old GenJrn Deposit causing recon unclear item

  • February 2, 2023
  • 1 reply
  • 0 views

I have an old 2015 GENJRN deposit that was recorded before my taking over QB.  The item cleared through the bank but not in QB.  It should be listed as DEP not GENJRN and not sure why the person entered this way. 

 

What is the easiest way to resolve without causing off balance in Recon Report?  Thank you!

Best answer by KlentB

I'm here to guide you in handling uncleared entries, CreoleHB.

 

We can manually mark the journal entry as cleared in QuickBooks Desktop since this transaction has already been settled in real life. Take note that if you want it to show as DEP instead of GENJRN in the records, you'll have to delete the JE and recreate it as a deposit.

 

Once done, follow these steps to set its status as cleared:

 

  1. Head to the Lists menu.
  2. Go to Chart of Accounts.
  3. Open the appropriate account.
  4. Locate the transaction and select it to expand the view.
  5. Keep clicking the Checkmark column until you see an asterisk (*).
  6. Click Record, then hit Yes to confirm the action.

 

 

After that, we'll have to perform a mini reconciliation to make a correction. This assumes you know the ending balance from the most recent reconciliation, putting the previously unreconciled transactions back without affecting the cycle that they follow. Here's how:

 

  1. Head to the Banking menu.
  2. Select Reconcile and pick the appropriate bank account.
  3. In the Date of Statement field, enter an off-cycle date. This date can be any date between your last reconciliation and the next scheduled one.
  4. In the Ending Balance field, enter the balance of your last successful reconciliation.
  5. Hit Continue, then check the transactions you are fixing and re-reconciling.
  6. Make sure that the difference is $0.00.
  7. When everything looks good, tap Reconcile Now.

 

 

Finally, here are some articles that you can read to learn what to do if your accounts in QBDT don't match your bank statements:

 

 

You can always drop by in the Community if you have more banking questions. It's always our pleasure to assist. 

1 reply

M
Mich_S
February 2, 2023

I can give you some options to fix an uncleared transaction in QuickBooks Desktop, @CreoleHB. Let me share more details and guide you through the process.

 

When a transaction is created as a journal entry, it will be labeled as GENJRN in your Chart of Accounts and can't be changed to a deposit (DEP). Performing the reconciliation will surely affect the account balances.

 

If you want to modify GENJRN to DEP, you can delete the JE and recreate it as a deposit.

 

Before making any changes to the account, make sure to create a backup copy of your company file. This helps you restore data easily if you ever run into problems.

 

Once everything is in order, read this module if you want to personalize reports in QBDT: Customize reports in QuickBooks Desktop.

 

Stay in touch for more assistance with banking or QuickBooks. We're here to back you and your business. Take care always!

C
CreoleHBAuthor
February 2, 2023

Thanks for the reply, I need to better understand how to then clear it from the recon file. It still shows as a uncleared transaction.  How can I fix this so it is also cleared or canceled out?

KlentB
KlentBAnswer
February 2, 2023

I'm here to guide you in handling uncleared entries, CreoleHB.

 

We can manually mark the journal entry as cleared in QuickBooks Desktop since this transaction has already been settled in real life. Take note that if you want it to show as DEP instead of GENJRN in the records, you'll have to delete the JE and recreate it as a deposit.

 

Once done, follow these steps to set its status as cleared:

 

  1. Head to the Lists menu.
  2. Go to Chart of Accounts.
  3. Open the appropriate account.
  4. Locate the transaction and select it to expand the view.
  5. Keep clicking the Checkmark column until you see an asterisk (*).
  6. Click Record, then hit Yes to confirm the action.

 

 

After that, we'll have to perform a mini reconciliation to make a correction. This assumes you know the ending balance from the most recent reconciliation, putting the previously unreconciled transactions back without affecting the cycle that they follow. Here's how:

 

  1. Head to the Banking menu.
  2. Select Reconcile and pick the appropriate bank account.
  3. In the Date of Statement field, enter an off-cycle date. This date can be any date between your last reconciliation and the next scheduled one.
  4. In the Ending Balance field, enter the balance of your last successful reconciliation.
  5. Hit Continue, then check the transactions you are fixing and re-reconciling.
  6. Make sure that the difference is $0.00.
  7. When everything looks good, tap Reconcile Now.

 

 

Finally, here are some articles that you can read to learn what to do if your accounts in QBDT don't match your bank statements:

 

 

You can always drop by in the Community if you have more banking questions. It's always our pleasure to assist. 

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