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HarleyRiderGA
January 28, 2024
Question

older transaction is in register but its not reconcilled

  • January 28, 2024
  • 1 reply
  • 0 views

Good Evening i am a new user and am in a hot mess just wait'n on another mud hole.

i am finding that when i was entering in payments i obviously was not entering them correctly. June has been reconciled however i am finding a $60.00 payment from 6.29.23 has not been reconciled according to the check register a common factor or pattern that i am finding...... is that they are coded as Payment    Accounts Receivable and the ones that have cleared are clearly coded wrong as some of them are coded as Deposit.   Waiting to be deposited, clearly they are deposited and reconciled, but clearly i didnt know what i was doing.

Please help.

 
 
 

 

1 reply

S
Sherrie_F
January 28, 2024

A warm welcome here in the Community, HarleyRiderGA.

 

In QuickBooks Online (QBO), manually received payments should be deposited to the Undeposited Funds account to link it to the deposit transaction so that the amount you've reconciled will not be overstate.

 

If you need to combine payments, here's how:

  1. Select + New.
  2. Select Receive payment.
  3. Select the customer from the Customer drop-down.
  4. Select the checkbox for the invoice you’re receiving payments for.
  5. From the Deposit to dropdown, select Undeposited Funds.
  6. Fill out the rest of the form.
  7. Select Save and send, Save and new, or Save and close.

 

You can always review the Deposit to field so you know where your payments are going. If it records a single payment as its own deposit, you don’t need to combine it. Instead, you can put the payment directly into an account in QuickBooks and skip Undeposited Funds.

 

In addition, here's an article you can browse through just in case you need assistance matching your multiple transactions into a single record: Record and make bank deposits in QuickBooks Online.

 

Lastly, you may also refer to this article on how to track and record payments accurately: Enter and manage bills and bill payments in QuickBooks Online.

 

Feel free to let us know if you still have further queries about managing transactions in QBO. We're always here anytime. Stay safe.

 

 

 

 

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