Question
On the products list, Not all product quantities updating after receiving a PO, but if you go into the products details, the right quantities are shown
Let me explain. I am changing from Zoho to Quickbook and doing everything "Manually". I uploaded all my 20 some products using the QBO template, all good so far, after that, I started creating PO's and right after I receive the PO's and mark it as paid, But when I see my products quantity on hand, on the list of all products and services, they all show 0, but if you click on products details, it shows the right quantity on hand. To be able to update the quantity on hand of the product, I need to go to the details, then pretend I am modifying any field, click save, and that is when the quantity on hand on the products & services page updates to the right amount. I am having to do this with every single product every time I receive a PO's and convert it to a bill.
Also, I have noticed that if I run a report on the products, the wrong quantities are shown, but if I click refresh they update to the right amount, but if I go out of reports and back in, again, the wrong product quantity is shown again.
In case someone from quickbooks come and try to tell me that it is my browser or computer. I have tried on Safari, Firefox and Google Chrome using 3 different computers and nothing seens to work, only way for the quantities to be updated is to go into each product and pretending I am modifying something, and only after savibng changes is that the quantity updates for good.
Also, I have noticed that if I run a report on the products, the wrong quantities are shown, but if I click refresh they update to the right amount, but if I go out of reports and back in, again, the wrong product quantity is shown again.
In case someone from quickbooks come and try to tell me that it is my browser or computer. I have tried on Safari, Firefox and Google Chrome using 3 different computers and nothing seens to work, only way for the quantities to be updated is to go into each product and pretending I am modifying something, and only after savibng changes is that the quantity updates for good.
