On the total section on the invoice, there is a field of shipping.How can I change it to be Shipping & Handling as a defult?

I'll explain the details about changing the Shipping field to Shipping & Handling when creating invoices in QuickBooks Online (QBO), @HKS2019.

 

Currently, the Shipping field in the total section of the invoice is designated for shipping fees only and there's no option to modify its label.

 

I agree that having this feature would be helpful for tracking handling fees. Your feedback is valuable to us, and we continually strive to enhance our products to better meet our customers' needs.

 

In the meantime, I recommend submitting a feature request so our team of dedicated software engineers can carefully review your suggestion and potentially incorporate it into our future product implementations. To do that, go to the Gear icon and select Feedback.

 

If you have specific transactions that include shipping and handling fees, you can create a service item and add it to your invoice. Here's how:

 

Furthermore, you can customize the information or design of your invoices to improve business communications with your customers.

 

I appreciate you sharing your insights with us. If you have more ideas or additional questions about customizing your invoices, feel free to visit the Community forum. You can always rely on our team for answers. Have a great day ahead and keep safe.