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R
rebgarn
November 12, 2018
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Opening Balance affected by account changes that didn't affect amounts.

  • November 12, 2018
  • 1 reply
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I modified several reconciled entries just to change the account category that the money was assigned to.  I didn't change ANY AMOUNTS, or the reconciliation status.  The next time I tried to reconcile the account, the opening balance is off.  All of the changed accounts are listed and even though I didn't change any of the amounts or reconciliation status, it has deducted the amounts from the opening balance.  The only way to change them to get to the correct opening balance is to UNreconcile them.  I can't do that.  I can't just leave them unreconciled in the bank register.  WHY IS IT CHANGING THE OPENING BALANCE WHEN NONE OF THE AMOUNTS WERE CHANGED??

Best answer by Rustler

I know it makes no sense, I said that in my response.  Its not my software.

 

Two Options to undo a recon in QBO:
1. open the register and double click on the R to remove it, one transaction at a time

2. if you have an accountant who signs in to your QBO account, have him log in and use the accountant tool, undo recon
or
invite yourself as the accountant, create the log in, and log in as the accountant so you can use the accountant tools (use a different email for the invite)

1 reply

Rustler
Rustler
November 12, 2018

when you changed the transaction, you effectively told QB this is now a  different transaction - I know the amount did not change so that should not be true - but intuit programmers ....

 

so changing the transaction made it un-reconcilled, when it is unreconcilled the ending balance of the old recon changes, that is the same as the new starting balance for the next recon.

 

all you can do is undo the old recon, do it again, do the new one

    R
    rebgarnAuthor
    November 12, 2018

    But…the transactions are still reconciled in my account register.  I can’t just re-reconcile because they are already reconciled.  When I changed the transaction, it didn’t create a new one, and it didn’t UNreconcile my old one.  It did just what it was supposed to do EXCEPT that it took the amount out of prior reconciliation reports.  What you are saying is that now I need to go and unreconcile the transactions that I changed, and then do a new reconciliation with just those transactions on it.  What a pain.  And what a stupid glitch for a program like this to have!!

    Rustler
    RustlerAnswer
    November 12, 2018

    I know it makes no sense, I said that in my response.  Its not my software.

     

    Two Options to undo a recon in QBO:
    1. open the register and double click on the R to remove it, one transaction at a time

    2. if you have an accountant who signs in to your QBO account, have him log in and use the accountant tool, undo recon
    or
    invite yourself as the accountant, create the log in, and log in as the accountant so you can use the accountant tools (use a different email for the invite)

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