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January 14, 2020
Solved

Our customer overpaid some invoices. The credit is on their account, but now they want a refund. How do I cut them a check and apply that to their credit balance?

  • January 14, 2020
  • 1 reply
  • 0 views
Original commenter did not share additional details
Best answer by MikiD

I'd be happy to walk you through the steps of cutting a check for customer refund, batkinson.

 

Below are the following procedures to complete this:

 

  1. Click Banking at the top. 
  2. Select Write Checks.
  3. Choose the Customer's name on the Payee field. 
  4. Enter the bank account where you want to deduct the funds. 
  5. Enter the amount. 
  6. Under Expenses, select Accounts Receivable as the account. This will zero out the customer's available credits. 
  7. Enter other necessary information, then click Save & Close

 

Visit us again here if you have other concerns related to QuickBooks. 

 

1 reply

MikiD
MikiDAnswer
January 14, 2020

I'd be happy to walk you through the steps of cutting a check for customer refund, batkinson.

 

Below are the following procedures to complete this:

 

  1. Click Banking at the top. 
  2. Select Write Checks.
  3. Choose the Customer's name on the Payee field. 
  4. Enter the bank account where you want to deduct the funds. 
  5. Enter the amount. 
  6. Under Expenses, select Accounts Receivable as the account. This will zero out the customer's available credits. 
  7. Enter other necessary information, then click Save & Close

 

Visit us again here if you have other concerns related to QuickBooks. 

 

July 27, 2020

I don't have the option "Write Check" under Banking at the top