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Dec 1, 2021 10:35 PM UTC
Solved

P&L Report does not reflect changed assignment of product/service to different income account

I recently migrated from QB Desktop to QB Online.  I just changed a few product/service items to point to a new income account that I created in the chart of accounts.  But when I run a report (profit/loss), the income from all of my prior invoices still points to the old income account that they were assigned to.  Can I really not change this assignment and have it reflected in my reports?

mazarAnswer
Dec 1, 2021 10:59 PM UTC

Hello,

 

When you change an associated income/expense account, it is not retro-active by default.

 

Go back and change to the original income account and click save.

 

Then, go in and select the NEW income account and BEFORE you click save, make sure to check the box regarding it affecting all prior transactions and then click save.

3 replies

mazarAnswer
Dec 1, 2021 10:59 PM UTC

Hello,

 

When you change an associated income/expense account, it is not retro-active by default.

 

Go back and change to the original income account and click save.

 

Then, go in and select the NEW income account and BEFORE you click save, make sure to check the box regarding it affecting all prior transactions and then click save.

Dec 2, 2021 1:14 AM UTC

Marshall,

Thanks very much.  That option was hiding under a "More" Link.  Worked fine as you said.

I appreciate the speedy reply. And...GO PENS!!!!