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Chad W
June 14, 2024
Question

Paid sales orders but unfulfilled order, shows as negative in our AR Aging report. Did we misclassify something?

  • June 14, 2024
  • 2 replies
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2 replies

rvrfrf
June 14, 2024

Thanks for joining the Community, Chad W.
 

To verify my understanding, could you run through the process you used while working with your unfulfilled order? Also, when you refer to a sales order, do you mean a purchase order or sales receipt?
 

Once I have this information, I'll be able to do further research on my end. I'll be looking forward to your reply. Have a great Friday!

Chad WAuthor
June 14, 2024

We are an ecommerce Co. 

BigCommerce to Fishbowl to QBO.

We think it is something between Fishbowl and QBO.

 

If partial lines are filled and there is back order it will be Partial status. And if the sales order is complete it will be fulfilled status. An invoice is a report that is generated off the sales order that you manual create through the reports tab at the top of the fishbowl program.

 

When it the unfulfilled or partially fulfilled Sales Order comes from Fishbook to QBO, it shows as a negative in our AR Aging Report, until all the products are fulfilled.  Where do you think that liability of unfulfilled products should go other than our AR Aging Report?

 

  


 

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