Paypal is set up as a bank on our QBO. Our Shopify sales used to come in with the receipt number and it stopped. How do I get the receipt number to show again?

Hey there, Kell. 

We can collaborate to ensure your Shopify sales receipt numbers reappear in the bank feeds.

In QuickBooks Online, the transaction information displayed in the bank feeds depends on your bank or PayPal account's data. As you mentioned, the receipt numbers were previously visible but have now disappeared, let's review the columns and transaction details shown in the bank feeds. To check and get the receipt number to show again, you can follow the steps below:

1. Go to Transactions, then select Bank Transactions.
2. Select the tile for your PayPal account.
3. In the For Review tab, click the Gear icon.
4. Select Check No. in the Columns section. 
5. In the Transaction details section, select Show bank details.

On the other hand, if the previous steps didn't resolve the issue and the receipt numbers remain invisible, I suggest reaching out to Shopify's customer support to review the transaction details configured for your account. 

Furthermore, if you want to make sure your accounts are accurate and balanced, you may refer to these helpful resources for guidance:

• Categorize online bank transactions in QuickBooks Online.
• Match online bank transactions in QuickBooks Online.
• Reconcile an account in QuickBooks Online.

Please keep me informed if you require additional support with your Shopify sales and other transactions. I’ll be around to lend a helping hand. Have a great day and keep safe.