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March 9, 2024

I've got some information to share regarding invoices in QuickBooks Online (QBO), hltay

 

Marking your invoice as pending is currently unavailable in QBO. As you create your invoice transaction, these are the following statuses that are available and their meanings: 

 

  •  Open - You haven’t emailed the invoice yet.
  • Open (Sent) - You already emailed the invoice to the customer.
  •  Open (Viewed) - Your customer opened the invoice.
  •  Paid - Your customer paid the invoice.
  • Overdue  - The invoice is past due and hasn’t been paid yet.
  • Overdue (Viewed) - Your customer opened but didn’t pay the past-due invoice.

 

As a result, I recommend sending feedback to our developer team for them to analyze and may include this feature in future releases.

 

  1. Go to the Gear icon located in your top right corner. 
  2. Under the Profile column, select Feedback
  3. Enter your idea in the provided field. 
  4. Click Next to submit. 

 

You can track feature requests through the QuickBooks Online Feature Requests website. 

 

After a customer pays an invoice, you can now record it to balance your accounts: Record invoice payments in QuickBooks Online

 

Let me know if there is anything else I can help you with about your invoices by leaving a comment below.