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June 19, 2024
Question

Phone number format on invoices does not match Account and Settings.

  • June 19, 2024
  • 1 reply
  • 0 views

How do I get a printed Invoice to show the correct format for my phone number?  In Account and Settings it looks like  +1 (xxx) xxx-xxxx   but on the invoice it just lumps it altogether as +1xxxxxxxxxx

 

How do I fix this?

1 reply

June 19, 2024

Welcome to the Community, JohnFriel.

 

Customizing the format of your phone number to +1 (xxx) xxx-xxxx isn't applicable in QuickBooks Online (QBO). I recommend sending feedback to our product developers to inform them about your request to change the phone number format. This way, our Product Engineers can consider adding this in future updates.

 

Here's how:

 

  1. Sign in to your QBO account.
  2. Click the Gear icon at the top, then Feedback.
  3. Enter your comments or product suggestions.
  4. Press Next.
     

Once done, our designated team will review it. You can track your future requests through the QuickBooks Online Feature Requests website.

 

In the meantime, you can consider downloading the PDF file of the invoice and then converting it to Word. This way, you can edit the phone number to your preferred format and print it after.

 

In addition, you can refer to these articles to learn how to personalize your sales forms and how to record paid invoices in QBO:

 

 

Comment on the post if you still have concerns about customizing your form styles in QBO. I'm always here to help in any way I can.