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May 8, 2024
Question

PLEASE ENTER A VALID DUE DATE; 2024 Update Error

  • May 8, 2024
  • 1 reply
  • 0 views

The new layout will not accept the due date of invoices or bills in accrual accounting that is before the date of the invoice or bill. Today is 05/08/2024, I am creating an invoice date for 7/21/2024, our normal due date is 90 days before which makes the due date 4/22/2024. QBO WILL NOT RECORD THIS, it will continuously say "!Please Enter a Valid Due Date". The Same problem exists with bills with the due date being 60 days before 7/21/2024. This is preventing me from recording 22 transactions at the current moment, is anybody else experiencing this ? What is being done about this? This was a problem BEFORE the mandatory switch and now it is severally effecting my company and the capabilities of it. When reaching out to someone, I was told IT is aware and working on it but if the problem has existed for at least a month, and now no one can revert back to the old format, then where does that leave the users who rely on Intuit to get it right to run our businesses? 

1 reply

May 8, 2024

Hi there, SunnyInOhio.

 

Upon checking our resources, your concerns have already been addressed by my colleague. To check, please click this link: https://quickbooks.intuit.com/learn-support/en-us/other-questions/re-please-enter-a-valid-due-date-2024-update-it-error/01/1438032/highlight/true#M159721

 

Let me know if you have additional queries about your invoices and its new user interface. You can comment on them below, and I'll be in all hands to assist you.