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Anon16
October 26, 2022
Question

Product showing up under wrong income account

  • October 26, 2022
  • 1 reply
  • 0 views

I have some non inventory products that are showing up in COGS or Services. When I go to the product and edit, the correct income account is already showing. Does anybody know where it could be pulling from and how to fix it?

1 reply

C
Carneil_C
October 27, 2022

Let's work together to resolve the issue with your products showing up under an incorrect income account, @Anon16.

 

Once you've selected a new account under the Income account section, the Also update this account in historical transactions field becomes available. You'll want to ensure that the field is ticked so that all transactions that use the item are updated.

 

To do so, here's how:

 
  1. From Settings, go to Products and services.
  2. Under the Action column of the same item, select Edit.
  3. From the Income account dropdown, choose the correct account.
  4. Below, tick the Also update this account in historical transactions checkbox.
  5. Click Save and close when done.

 

If past transactions aren't showing the changes, change the income account, then revert it to the correct one. For the detailed step-by-step process, here's an article you can review: Change the account for a product/service item.

 

For future reference, you can check out this video if you want to use the bundle feature: Grouping Products & Services.

 

You can always rely on me for additional assistance in managing your products and services in QBO. I'll be right there to help you whenever you need it.

R
romanop
February 2, 2025

when I modify existing or create new products I cannot assign A/R as Income account.  I set this up incorrectly and now have a big difference between Bank and QB balance

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