Skip to main content
January 6, 2024
Question

Products and services bundles are no longer letting me edit or save

  • January 6, 2024
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

January 6, 2024

Hello, @tbr478.

 

I completely understand how crucial it is for you to have the ability to edit and save your product and service bundles. 

 

To identify if the issue is related to your browser, we suggest performing some troubleshooting steps. Sometimes, older or corrupted caching files can cause problems in your web browser. To begin, please open an incognito window on your QBO account. Depending on your browser type, you may refer to the keyboard shortcuts provided below:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

When this works, you may proceed to clear the browser's cache. This removes its stored cache to ensure the program performs efficiently. I recommend using another supported browser or device if you still encounter the same error.

 

For future reference, if you need help with the save function or magnifying glass, please refer to these articles.

 

 

If you have updates about the issue you've encountered or questions about your products/services bundles. You can comment below and we'll respond to you as soon as possible. Take care!