Hi Rainflurry,
Here is the most straightforward example of the employee reimbursement for a charge re: Google Voice.
I've attached an image containing three screenshots; hopefully they're not too small. Note that the top screenshot is the journal entry creating the accounts payable balance, the middle screenshot is the journal entry clearing the accounts payable balance (or trying to), and the bottom screenshot is the resulting accounts payable aging report.
Note on the Accounts Payable aging report there is another vendor for the first row; this vendor also has an issue and when I tried the previously recommended solution to "Pay Bills" it resulted in this double payment entry. It's a separate issue on a related topic but different from the specific instance we're discussing.
Any guidance is appreciated!
@john-omnifi-io
"when I tried the previously recommended solution to "Pay Bills" it resulted in this double payment entry."
When you go to Pay Bills, there is no entry being made. That's just where you apply the $216.35 credit to the balance due of $216.35 to remove them from the A/P aging report. Are you saying when you go there, you don't see a bill for Google Voice for $216.35 with an amount in the "CREDIT APPLIED" box of $216.35? If not, a screenshot of the Pay Bills screen please.
If I'm following, there's an extra A/P credit of $8,128.41 for Vendor X, correct? You can click on that total on the A/P aging report and delete the duplicate entry. Then, you should be able to apply the $8,128.41 credit to the $8,128.41 to the balance due by going to Pay Bills. Again, if you don't see this bill and credit under Pay Bills, a screenshot of the Pay Bills screen please.