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December 24, 2023
Question

Pull up my list of customers on desk top theres no invoices showing none all gone from day one but on tablet everything is there cant seem to find out how to pull them up

  • December 24, 2023
  • 1 reply
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1 reply

December 24, 2023

Welcome to the Community space, @cdpc1.

 

Allow me to share some insights to why you're unable to pull up list of customers and there's no invoices showing. Sometimes too much cache accumulated in a browser can unexpected behavior with the product. This can be the reason why you're unable to add a new employee.

 

To fix this, we can try signing in to your QuickBooks Online account using a private browser or "incognito" mode. This can optimize the performance of your computer or device by preventing any interference from extensions, plugins, or cookies. Below are the keyboard shortcuts for these browsers:

 

  • Google Chrome: press Ctrl + Shift + N
  • Mozilla Firefox: press Ctrl + Shift + P
  • Microsoft Edge: press Ctrl + Shift + N
  • Safari: press Command + Shift + N

 

Clear your cache and refresh website preferences, which may cause issues with QuickBooks Online.

 

Moreover, I'll be sharing the following resources to help you learn how to run basic reports and get the most out of your financial reports.in QuickBooks Online:

 

 

Keep me posted if you have any additional questions or concerns about pulling up a list of customers in QuickBooks Online. I'll be right here to help and lend a hand. Happy Holidays!