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S
sveal
January 7, 2025
Question

QB can't complete the current action due to a missin component

  • January 7, 2025
  • 1 reply
  • 0 views

I am unable to email or save pdf files from QB. I receive the above notice and a statement:   "Review instructions for downloading and installing the required component. I'm not sure how to correct this.  can someone please help me?

 

1 reply

M
Mark_AG
January 7, 2025

Hi there, @sveal.

 

The message you're encountering indicates that QuickBooks Desktop is missing a component necessary for saving or emailing PDF files. Let's work through a solution to get this functionality back on track.

 

Before we start, here are some reasons why you're seeing this message: 

 

  • A missing or damaged Adobe Reader application.
  • You're using an outdated version of the Adobe Reader program.
  • An outdated version of the QuickBooks application.
  • Microsoft XPS Document Writer is disabled in Windows settings. To turn this on, search for this in your computer settings.

 

We recommend consulting a computer expert to help you resolve this or visit the Microsoft Community. Have them ensure that your PDF component is up-to-date and functioning properly. If the issue persists, use QuickBooks Tool Hub to troubleshoot QBDT fixing common PDF functionality issues.

 

Moreover, you can also consider learning how to keep your QuickBooks Desktop up-to-date so you have the latest features and product improvements.

 

With these steps, you can save and email PDFs again. Let me know if you have further concerns, such as printing PDFs in QBDT. I'd be glad to assist you with anything.

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