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May 19, 2024
Question

QuickBooks has my account under reviews and is holding all deposits from paid invoices . I received no notice of this and had to contact CS. Has anyone had this problem?

  • May 19, 2024
  • 1 reply
  • 0 views
In April my deposits hit my bank within a few days, nothing has changed with my bank. How do I get my $&

1 reply

May 19, 2024

Allow me to share some details about why your deposits on hold, Shannon. 

 

If you're new to QuickBooks Payments, your first set of deposits would normally take 5 business days while our Merchant Services team sets up your account. Once they finish setting up everything, they'll deposit customer payments much faster.

 

If QuickBooks notices something unexpected in the payments, we'll review them which causes the deposits on hold. And any time there's an issue, we'll email you about it. Usually, you'll receive the email in 2 business days. With this, I recommend contacting our QuickBooks Payments team for further assistance to check the payment deposit status.

 

After reviewing them, the funds will be automatically posted into your bank account. 

 

You might want to check out these articles to learn why your payments are on hold:

 

 

Please feel free to leave a reply if you have any further questions about QuickBooks Payments or any QuickBooks-related concerns. We're available to assist you 24/7.

May 20, 2024

I am not new to QuickBooks  payments. There is nothing unusual about my deposits and I was not contacted. Your response is not helpful.