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April 16, 2021
Question

QuickBooks is trash

  • April 16, 2021
  • 4 replies
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Original commenter did not share additional details

4 replies

Fiat Lux - ASIA
April 16, 2021

Many options in the market to replace QBO.

AlexV
April 16, 2021

Hi TheGroup!

 

This makes me feel unhappy. I'm here to offer help.

 

I'd like to know more about what happened or the reason why you felt that way. Have you encountered errors while using QuickBooks Online? If so, may I know the exact error so I can provide a resolution?

 

QuickBooks Community Team is always here to assist you. We're available 24/7.

 

I'll keep an eye on this post so I can reply as soon as I can. Take care!

TheGroupAuthor
April 16, 2021

Yes, Please advise me some other options outside of this software. My main issue is the mediocre support that you get while paying for this software. Yesterday I put in multiple call tickets while I was being transferred so many times in chat support answering the same redundant questions over and over from their horrible overworked outsourced staff. During those 5 hours I got a call from someone finally. The woman seemed nice. I explain to her my issues regarding warren teen multicurrency accounts and I need to sync my Revolut accounts and help me resolve an overdue issue of money verification from my merchant account. I was told it would be released in 7 days and we are well past those days. She agreed. She left to check why the funds weren’t released. I waited on hold for 35 minutes until the music stopped for 4 minutes, I said hello a few times and the line hung up. I didn’t get a call back. I did keep the recording along with my screen recorded chats session. The service is trash. I have to do the most to get help in order to smoothly run my own startup. This is not ideal at all because I have to provide a credit to my client as I can’t move forward on this project but you sure to take your fee out.

 

This is trash and I will market you as that to my clients and ask them to stay away for reasons like this.

Fiat Lux - ASIA
April 16, 2021

@TheGroup wrote:

Yes, Please advise me some other options outside of this software. 

 

@TheGroup 

Send your business email address in private message to us. We may recommend other systems to explore. Hopefully you are not just a troll.

July 21, 2023

Because QB continues to be trash and keeps digging deeper with Online versions I'm just going to give this a bit of a bump.

 

QB - Trash the bend everyone over a barrel Online version and just bring back the older versions of Desktop. Desktop worked wonders and then nothing good came from Online. I would even still pay the bend over and take it with no lube subscription pricing if it was the old style desktop version. 

January 2, 2024

Very much garbage, have you had luck getting your money back?