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teckland
October 30, 2023
Question

Quickbooks Posting Double Transactions in Cash Books

  • October 30, 2023
  • 2 replies
  • 0 views

Hi.

 

I have gone around and around with QB on this and I still can't get this resolved... I have some transactions that are posting double entries. 

 

They are posting the expense with the vendor bill (wrong for a cash book) and then again when the payment is made (correct for a cash book). Therefore our expense is double stated. 

 

It is not all bills just some and I can't figure out why. 

 

I have voided and reentered the bill and the payment and it did not work. 

 

Any ideas?

    2 replies

    F
    FateCandylaneT
    October 30, 2023

    I see the relevance in handling double entries in your account, teckland.

     

    For us to provide you with a resolution, I want to ensure we've got the right information about your issue. Are your Cash Books and online bank account integrated with your QuickBooks Desktop data? Are these double entries posted under one account register or to the two separate registers? You can also share screenshots to help us identify and have a visual reference for your concern.

     

    Any additional information is much appreciated, as this will help us identify further and assist you in getting this resolved.

     

    Let us know in the comments below for any updates. We'll be around whenever you need additional help. Keep safe.

    Rainflurry
    Rainflurry
    October 31, 2023

    @teckland 

     

    What report(s) are you seeing this on?  Some reports (Expenses by Vendor, for example) show the transaction type as a bill, but the date is when the payment is made.  A screenshot of the report (with any personal info removed) on cash basis would be very helpful.  Did you run a Verify Data just to eliminate that possibility?   

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