Receipt information deleting when clicked on

I can see how this issue would be troubling, especially when managing financial transactions, Ryan. Let me outline some troubleshooting steps for you below.

Since you can't view the transaction completely, I recommend performing some basic troubleshooting instructions to see if it's a browser-related issue. Let's begin by opening your account in an incognito or private browser window, then re-upload the receipt.

Here are the keyboard shortcuts for popular browsers:

• Google Chrome: Ctrl + Shift + N
• Microsoft Edge: Ctrl + Shift + N
• Safari: Command + Shift + N
• Mozilla Firefox: Ctrl + Shift + P

If it works using private window, please switch to your regular browser and clear its cache to refresh the website's preferences. Otherwise, using other supported browsers can be a good alternative too.

If the issue persists, I recommend contacting our Live Support team. They can open your account and conduct a comprehensive diagnosis in a secure setting. Furthermore, their expertise enables them to identify the cause of the issue and provide the most effective solution. 

Additionally, for insights on tailoring your sales receipts to be more personalized and professional, please refer to the article for more information:  Customize invoices, estimates, and sales receipts.

Please don't hesitate to revisit this thread if you have additional questions about viewing your receipts in QuickBooks. The Community team is always here to help you.