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WineCPA1
September 1, 2024
Question

Receipts forwarding not showing up in QB and not bouncing back to email

  • September 1, 2024
  • 1 reply
  • 0 views

Does it take 24 hours or more for receipts to show up in QB?  Do you get a bounce back email if they do not show up? I understand there is a 100 per day limit and I am within that.  Overall not impressed with this receipt feature- seems to be a delay in updating with changes that I have reviewed.

1 reply

E
ErwinQ
September 1, 2024

I recognize the urgency of timely receipt delivery to your clients in QuickBooks Online, @WineCPA1. Allow me to provide the necessary information to address this concern effectively.

 

Forwarding email receipts can be a quick and straightforward process that typically only takes a few minutes. However, the timeframe may vary depending on the volume of receipts you are forwarding.

 

To your next concern, there won't be a bounce-back notification if your forwarded email receipt fails. Before forwarding your email receipt, it's essential to ensure that you comply with all requirements, such as adhering to the acceptable file type and file size.

 

  • The photo's file type must be a pdf, jpeg, jpg, gif, or png.
  • The email attachment's file size must be between 46KB to 20 MB.

 

Moreover, you can refer to this article for more information: Email receipts and bills to QuickBooks Online.

 

For future reference, I'm adding this article to guide you in managing your business expenses: Enter and manage expenses in QuickBooks Online.  

 

Should you have more questions about managing your sales receipts in QBO, add a reply to this thread. I'll be here to answer all your queries.

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