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March 9, 2019
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"Received From" Name in Deposit Reporting

  • March 9, 2019
  • 1 reply
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Here's the issue - When I try and filter my Bank Account using a particular "Name", the Bill PMTs and Checks show up for that vendor but the deposits don't.  When making a deposit, I enter the vendor name in the "Received From" field but there's no option to display that field along with the "Name" field so that the Report includes a complete transaction history (Bills, Check Payments).  I did some searching and it appears to be a limitation.  Is there a workaround that someone can suggest?

 

Thanks for the help.

 

 

Best answer by john-pero

A deposit is essentially a journal entry and journal entries do not track names properly, never have in any version of QB . The workaround is to Receive payments first though a sales receipt or simply as Receive Payment even if you have no invoice yet it will post a customer credit but importantly will track the name. These payments should post to Undeposited Funds and then create the deposit, selecting the included payments

1 reply

john-pero
john-peroAnswer
March 9, 2019

A deposit is essentially a journal entry and journal entries do not track names properly, never have in any version of QB . The workaround is to Receive payments first though a sales receipt or simply as Receive Payment even if you have no invoice yet it will post a customer credit but importantly will track the name. These payments should post to Undeposited Funds and then create the deposit, selecting the included payments

2robertcAuthor
March 9, 2019

Interesting that QB let's you record a "Received From" but doesn't let you report on it.  I wonder why they haven't addressed that over the years.  Thanks for taking the time to respond

May 26, 2022

I just experienced this. Assigned a bunch of "received from" deposits, and now a couple of days later the information is gone. I confirmed with a QB representative that the information is gone/is not retained. What a joke. Why in the world would QuickBooks allow its customers to create and input data into "received from", then even click "Save" -- and it does save,  at least for that session -- when the information will disappear? HUGE MYSTERY and very bad customer service. Let people know for goodness' sake! I'm a new QB user and wasted hours of my life this week splitting deposits and assigning them to clients. I was also very excited about the feature, and now I'm bummed I'll have to go back to my spreadsheet to retain this information. This is really a failing in this product. Again, QuickBooks, please LET PEOPLE KNOW. Literally hours of my life gone.