Skip to main content
August 2, 2021
Solved

Receiving 1 credit card payment for multiple invoices in Quickbooks Online.

  • August 2, 2021
  • 1 reply
  • 0 views

Is there a way to allow a customer to pay for multiple invoices with 1 credit card payment in Quickbooks Online? 

 

Currently we are sending customers with 1 or 2 invoices individual emails, but customers with 3+ invoices are batched and sent manually with a payment link. The problem is that the payment link creates a new sales receipt and leaves the invoices open/unpaid. Ideally we'd like to keep credit card payments inside of Quickbooks, but we may go back to sending PayPal links to avoid the accounting issues QB payment links create. 

 

Thanks in Advance

Best answer by Lostsolopreneur

I know these steps. Not all invoices are shown in that section because customer name is different.

 

Cleaners 1 Invoce $230

Cleaners 2 Invoice $230

Cleaners 3 Invoice $230

 

Total payment should be $690

If I do it your way then only one invoice will show up!

I can make 3 different charges no problem. The question is how can I charge his card once? I wish there was a section under receive payment to select other customer invoices!


Our workaround for this issue was to create a single Quickbooks invoice where each line item is an invoice. It's tedious and goes against the QB workflow, but works well for us. Our old "system" was made using excel, so we already had a process in place to generate PDF invoices. We create an import file along with PDF invoices. We create a single invoice in QB and attach multiple PDFs. When we email the single QB invoice, all of the PDFs are sent with it.

We refer to this single QB invoice as a statement to customers. It would look like this:

Line1: Invoice 1: [Description of work] $230

Line2: Invoice 2: [Description of work] $230

Line3: Invoice 3: [Description of work] $230
Total Due: $690

We "name" the single QB invoice the same invoice# from line 1 with the addition of our company abbreviation. If your company is Pacific North West Cleaners, we'd name that invoice PNWC1.

 

Unfortunately this is not an ideal solution and a company as large as Intuit should easily be able to implement a way to pay multiple invoices at once. This isn't a new request by any means. 

1 reply

August 3, 2021

Hello there, @Lostsolopreneur.

 

QuickBooks recognize to generate transactions created per customer. The system apply each payment for each invoice.

 

In your scenario, you can process a single deposit that you can link to individual invoices by manually recording the bulk payment. Here's how:

 

  1. Go to the + New icon and choose Bank Deposit.
  2. Proceed to the Add funds to this deposit section.
  3. Enter the customer names in the Received From column.
  4. Make sure to use Accounts Receivable for the Account so you can link it to the invoice.
  5. Add a Payment Method then the respective amount you received. Choose Credit Card.

Once done, match the deposit to the transaction. You can utilize the Find Match option to link a bulk deposit to multiple transactions in QuickBooks. Here's how:

  1. Go to the Banking menu.
  2. Select the account where you receive the deposit.
  3. Click the transaction to expand the options, then tap the Find Match radio button.
  4. Find the invoice and the other transactions related to the deposit.
  5. Then, Save.

 

To keep your bank transactions organized, you can check this article: Categorize and match online bank transactions in QuickBooks Online.

 

Let me know if you have other questions or need more help handling transactions in QBO. The Community is always around to help. Take care and stay safe.

August 4, 2021

Hi Lostsolopreneur,


Hope you’re doing great. I wanted to see how everything is going about the workaround used for the multiple invoices with credit card payment in Quickbooks Online. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.


Looking forward to your reply. Have a pleasant day ahead!