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May 2, 2024
Question

Recent invoices just completely disappeared how do i get them back?

  • May 2, 2024
  • 1 reply
  • 0 views
i logged in today and invoices are just deleted and i need them back badly. I didnt delete them.

1 reply

May 2, 2024

 

 

Thanks for bringing this to our attention, johngriffin_soil.

 

If you're missing some invoices, don't worry. They might still be on your QuickBooks. Just take a moment to check all your invoices and make sure your filter is set to "All". This will help you find any missing invoices that might have accidentally gotten hidden.

 

And also we can do basic troubleshooting from your personal computer.

Sometimes, your browser can act up when you visit web pages too often or something gets damaged. If this happens, you might not be able to see those invoices in QuickBooks Self-Employed (QBSE). To see if this is the issue, we can try logging in with a private or incognito window. This mode doesn't use any of your saved data and can help us figure out if the browser is causing trouble.

 

Here's how:

 

For Google Chrome browser: Ctrl + Shift + N

For Mozilla Firefox browser: Ctrl + Shift + P

For Safari browser: Command + Option + P

 

I'll be attaching articles here that will help manage your transactions: 

 

 

Keep me posted if you have questions about your invoices or QuicBooks-related concerns. I’ll be around to answer them. Wishing you the best.