Recurring transactions with reminders no longer disappearing from the reminder and update to next date after using to create an invoice.

I ensure you'll get the assistance you need, @LKHforWZ.

In QuickBooks Online (QBO), it's important to keep in mind that the interval specified for the start and end date of your template must be carefully reviewed.

However,  there might be a cache issue that's why it isn't working on your end. There are also times when the browser is full of frequently accessed page resources which causes some errors or unusual responses. With this, we can perform some troubleshooting steps to fix them.

Let's try logging in to your QBO account using a private browser as it ignores websites from using cookies and doesn’t record any history and data. 

You can use either of these shortcut keys on your keyboard to access incognito mode:

• Safari: Control + Option + P
• Google Chrome: Press Ctrl + Shift + N
• Firefox or Internet Explorer: Ctrl + Shift + P

Once this works, it means you have to clear the browser's cache so the system can start fresh. If you get the same result, I recommend switching to a different supported browser as an alternative.

If the same thing happens after the browser troubleshooting steps, I suggest contacting our QuickBooks Online support team. Please check out our support hours to ensure we can address your concerns promptly.

In addition, I'm adding these helpful resources for future help:

• Review your recurring transactions in QuickBooks Online.
• Schedule recurring transactions created with a template in QuickBooks Online.
• Create a recurring transaction in QuickBooks Online.

If you still have further queries about recurring transactions, let me know by dropping some comments below. I'd be glad to assist you at any time. Stay safe.