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Feb 20, 2024 4:22 PM UTC
Solved

Remove late fees for Specific vendor or Product/Service

Much like the title says, I am looking for a way to disable the late fee for one specific vendor or one specific Product/Service? We do an intercompany transfer and I want to avoid a late fee automatically adding on to the bill. Does anyone have any info on this? I gave it a google and it came back with old information, or information that was not helpful. The specific version of QBO Advanced. 

 

Thanks!

BFoxSLFAnswer
Feb 20, 2024 5:25 PM UTC

Solution found. I must not have had permission to access the late fee in customer dashboard.

3 replies

BFoxSLFAuthor
Feb 20, 2024 4:27 PM UTC

Additional information.

 

I found a video from 2020 and in this video the woman shows a customer dashboard, and that dashboard shows a late fee option within the specific customer. Mine does not have that option.

BFoxSLFAuthorAnswer
Feb 20, 2024 5:25 PM UTC

Solution found. I must not have had permission to access the late fee in customer dashboard.

JessT
Feb 27, 2024 6:15 AM UTC

Hi BFoxSLF,

 

Thank you for updating us about the solution you found. Feel free to go back to the Community if you have other concerns. Have a good one!