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Big Time Toys
March 27, 2020
Question

Search Invoices By Customer PO

  • March 27, 2020
  • 3 replies
  • 0 views

I often use the advance search function to find an invoice by selecting "PO Number" under the search Invoices.  Today when I was trying to search, I found that the "PO Number" choice is no longer available.  Why was this removed?  This is a necessary option for me.

    3 replies

    G
    GraceC
    March 27, 2020

    Hello there, @Big Time Toys.

     

    At this time, searching using the PO number is unavailable in QuickBooks Online (QBO). You'll need to use the invoice number to view the invoice.

     

    Here's how:

    1. Go to the Search (magnifying glass) icon at the upper right. 
    2. Click Advanced search. 
    3. Choose Invoices from the transaction type drop-down. 
    4. Select Invoice no.
    5. Manually enter the invoice number in the Enter Invoice no. box. 
    6. Hit Search.

    For other basic invoice customization see this article: How to Customize Invoices in QuickBooks Online?

     

    Don't hesitate to leave a comment below if there's anything else I can help you with QuickBooks. I'm always around to help ensure your success.

    B
    Big Time ToysAuthor
    March 27, 2020

    Thank you, but this is basically useless for me.  I need to be able to search by the PO number in order to find out the invoice number.  This option was available until just a short time ago.  I use this almost every day.  Why have they suddenly taken this option away?

      K
      Kendra H
      March 27, 2020

      Thanks for following up with us, @Big Time Toys. 

       

      I'm going to leave feedback to our Product Development Team for them to further review and consider making this an option again in QuickBooks Online. 

       

      For now, you can follow our Firm Of The Future website to receive future updates with QuickBooks products. 

       

      If you have any more questions or concerns, please don't hesitate to comment below. Have a safe and productive weekend ahead!

        K
        kswedock
        March 28, 2020

        We are having the same issue. We could search by our client file number and now we can't. That is the only way we can find invoices most of the time. We need this option added back asap!! Why was this taken away?

          G
          GraceC
          March 28, 2020

          Hello there, @kswedock.

           

          I know how beneficial to search for a customer's Purchase Order number is to your business. I'll take note of this and personally share feedback with our product developers about this one.

           

          While we don't have a specific time frame as to when the new features will roll out, you'll want to visit our QuickBooks Blog page for reference on what's new and what's coming in QuickBooks.

           

          If you're referring to something else, any additional details would be great to further assist you. Thanks in advance!

            Z
            Zguthridge
            August 19, 2020

            It is super inconvenient to not have an option to do a P.O. Search. I think it was a huge mistake taking it out and I hope I see an update soon. 

              A
              Ana Springer
              September 15, 2020

              Has this issue been resolved?  Has anyone looked into it?  We use Enterprise Solution Desktop version and this is a HUGE issue for us.   We use this feature regularly to determine funds left on the customer PO so we know how much they can purchase against it.  

                G
                GlinetteC
                September 16, 2020

                I know how inconvenient it was not to be able to search your customer PO, Ana Springer.

                 

                For now, we don't have a specific time frame as to when this feature is available again in QuickBooks Desktop. Rest assured that we make sure that your product meets your needs.

                 

                In the meantime, I encourage checking out the Firm of the Future website to learn more product improvements and tips about managing your business.

                 

                Your patience and understanding are much appreciated.

                S
                Shanecgd
                September 30, 2020

                This is really inconvenient as I need to search the P.O. number to see if the client has been invoiced. I may have to look for another invoicing company

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