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February 19, 2024
Question

Send a check to a vendor on 1/2/2024 directly from Quickbooks. The vendor never received the check and I need to re-issue it without Quickbooks charging me again.

  • February 19, 2024
  • 2 replies
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Original commenter did not share additional details

2 replies

February 19, 2024

We appreciate you for bringing this concern to our attention, Scott. Let us give you insights regarding this issue.

 

It appears that the check you sent has not been received by the intended recipient for a significant amount of time. This delay could be due to issues on the receiver bank's end. To get a better understanding of the situation, I suggest reaching out to your online bill pay provider. They have insights into what could be causing the delay and can help you address the issue. Your online bill pay provider can resolve this matter promptly and ensure that the check will be sent to the intended recipient.

 

Once your transactions are ready to categorize, you can use this article to help you manage on how: Categorize online bank transactions in QuickBooks Online.

 

You can reply to this post for more questions about managing the check you made inside QBO. We're ready to help you. Have a good one!

February 20, 2024

@scott-rvbusiness 

Did you use QB Billpay to pay the vendor with a check?