Skip to main content
M
myfavoritehandym
October 26, 2020
Question

Setting up email receipt forwarding. Gmail requires the recipient address to verify with a confirmation code. Gmail has sent that, will quickbooks provide this to me?

  • October 26, 2020
  • 5 replies
  • 0 views
Email was sent to my address at @qbodocs.com, so I have no way to access this email.

    5 replies

    MarsStephanieL
    MarsStephanieL
    October 26, 2020

    Hi there, @myfavoritehandym.

     

    I can see the convenience of getting the authorization of your QuickBooks email to your Gmail.

     

    The code Gmail has sent will not be seen because it's only within the system. It's the same if you're using the auto-forwarding setup in Gmail. I'd recommend uploading your receipts from your computer to your QuickBooks Online.

     

    To know more about this feature, you can check out this article: Email receipts and bills to QuickBooks Online.

     

    I've added this article that you may use on your future tasks about personalizing your sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online. This way, you'll be able to show through design or layout what your business offers.

     

    I'll be here if you have other concerns or questions. Just let me know in the comment section below. Take care.

    M
    myfavoritehandymAuthor
    November 3, 2020

    Automation is the key to efficiency.  It is extremely important to be automate as much as possible.

     

    If I had had known I wouldn't be able to use this feature, I would have used a differen email.

     

    I tried changing my email address for my account but that didn't seem to work.  

     

    So, then I went to manage sender emails.  I turned off my gmail account and then tried adding my hotmail account.

     

    I then received an email on my hotmail account saying I had been invited as an accountant, and I tried logging in with that email, but seemed to be an issue.  So, I tried resetting my password, but the only option it gave was recover your account a longer way.  I clicked that option and nothing.

      MarsStephanieL
      MarsStephanieL
      November 3, 2020

      Hello there, @myfavoritehandym.

       

      I can see the importance of using a personalized email for your receipts in QuickBooks.

       

      The receipt feature's default email from QuickBooks is not related to your Intuit Account. You can change your email log-in in your Intuit Account Sign-in and Security. I can show you how.

       

      1. Go to this link: https://accounts.intuit.com/index.html.
      2. On the left pane, select the Sign in and Security menu.
      3. Click on the Email address section.
      4. Enter your new email address, then confirm it by entering your password.
      5. Select Save. This is how it looks like:

      I've included this article to know more details about this process: Change the email address you use to sign in.

       

      Also, you don't need to add yourself as an Accountant if your the Master Admin user of your company. For more information on how to handle your company users, you may check out this article: User types and user permissions in QuickBooks Online.

       

      You may consider visiting our QuickBooks Videos to learn more about the features available in this program: https://quickbooks.intuit.com/learn-support/. 

       

      Please know that you're always welcome to tag my name in the comment section if you need further assistance. Have a good day.

      M
      MrsLydia
      January 19, 2021

      I have a similar question:

       

      We use receipt forwarding from our company's gmail address to our designated QBO address.
      I would like to set up certain email receipts to auto-forward from our gmail account to our QBO address. (This eliminates the need for me to manually forward it.) Then internally I can set that same email to archive.

       

      This way, all my recurring receipts are forwarded to QBO and I never have to touch them. Ahhhh. That would be lovely. The issue (as mentioned by the other user) is that Gmail requires a verification code from the email the receipt is being forwarded to. (Understandably so as they don't want to enable spamming.)

      How do I get the verification code for this?

      Thank you!

       

      P.S. If this is not a current possibility, this is absolutely something your feature request team should be working on. As the previous user mentioned, automation is the future and this one is just too easy.

       

       

        Jen_D
        Jen_D
        January 19, 2021

        Thanks for posting here and sharing your questions about receipts forwarding, @MrsLydia,

         

        To share more insights about this, we're currently unable to set CC emails for receipts. Also, the default QuickBooks email for receipts forwarding is system generated. Hence, we're not able to receive any code from other email providers since it doesn't have an inbox. 

         

        For now, you can manually upload the receipts in QuickBooks Online. Do it using the Upload from computer option in the Receipts tab. 

         

        Our developers are working internally when it comes to projects and product enhancements. Don't worry, if there are new updates with our products, it will be communicated through in-product ads. You can also check out these links to be updated with the recent and upcoming changes for our QuickBooks products:

        If you need additional help, feel free to reach out to me. I'm always here to provide further assistance with anything QuickBooks related. Have a good day!

        M
        maj757
        April 10, 2021

        This absolutely needs to be built in

          W
          WGYC
          May 3, 2021

          Hi All

           

          I think I've found the solution, at least if you use google workspace like me.

           

          You need to go to your google workspace admin console. Once there, go to Apps-> Google Workspace->Gmail->Default routing. From here you should have the option to add a rule, see picture.

           

          What I have done is I've made it so that every email tagged with "Qbo receipt" gets send to my qbodocs.com address.

          When adding a rule, make your rule look like mine in the pictures below. Here is the code I used for pattern recognition.

          (\W|^)(QBO receipt|qbo receipt|Qbo receipt)(\W|$)

          Be advised, this is case sensitive so make sure you and your team know that. If you want to add/replace tag phrases for pattern recognition, simply modify the underlined text and add your phrases (in the proper case) between the brackets, separating phrases with a |

           

           

           

            H
            HikeTheGap
            March 6, 2023

            Hi and thanks or sharing this. I too am a google workspace user. Can you give more detail about the routing settings? I don't see a photo attached to your post. Thanks in advance!

            L
            LomaxFairchild
            December 30, 2023

            This solution worked for me: https://www.gozynta.com/blog/posts/quickbooks-online-gmail-receipt-forwarding/

            T
            towncry1
            May 7, 2025

            There is a solution that works!  Use Microsoft Power Automate.  Set up a cloud flow so that when you receive the invoice or receipt from the vendor you can foward the attachment to your @assist.intuit.com account.

            Terms & ConditionsAccessibility statement