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December 3, 2023
Question

Should my balances linked to my bank accounts be current? None of my balances are even close to what my accounts have in them. No accounts are projecting current totals.

  • December 3, 2023
  • 1 reply
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Original commenter did not share additional details

1 reply

December 4, 2023

We appreciate you letting us know about this here in the Community space. We'll share some details about why your QuickBooks Online (QBO) balance doesn't match your bank balance.

 

Please be aware that QuickBooks balance represents the total balance of all bank transactions added or matched inside QuickBooks, while the bank balance reflects your bank's actual balance from the last bank feed update. We'll list down the possible reasons why they don't match:

 

  • Outstanding transactions
  • New transactions for a connected account
  • Duplicate transactions
  • Edited or deleted transactions
  • Credit card (liability) account

 

You'll want to review transactions added in QBO and make sure they match your bank statement. For more details, please see this article: Fix issues for accounts you've reconciled in the past in QuickBooks Online.

 

In addition, you can check these articles to help you manage bank transactions, and learn more about reconciling an account in QBO:

 

 

We'll be here to support you if you need assistance managing bank transactions inside QuickBooks or have other questions about the program. You can always count on us anytime. Have a great day.