Question
Should the remittance email to vendors show the invoices that were made with the payment
What I am exactly talking about is my Accounts Payable. I am paying invoices to MY VENDORS from QBO. MY Vendors have always been with MELIO and still today receive a remittance advice email letting them know a payment has been made. Unfortunately, since the new Bill Payment started in QBO by QBO on 5/21. My Vendors still get the remittance email. However, when multiple invoices are processed in that Payment to them the emails does not list the invoices that are being PAID for that particular Payment. That is the problem.
I have referred to the email I get from QBO that says I made a payment. The invoices are listed in the email.
I had my vendor send me the emails he has been getting from the Payments I have made in QBO Bill Payments. In the remittance this email just indicates a payment by ME has been made but does not list the invoices Paid. This is the Problem.
Attached are 2 pdfs
Emails my Vendor is RECEIVING about the Payment I made to them from QBO. Notice the email mentions paying 3 invoices but does not list what those invoices were.
The other document is the email I get about the invoices. I just set up and paid to them. The invoices are listed in this email to ME, While helpful I don't need it. I just set up and made the payments.
My vensors receiving the remittance email need to understand what invoices have been paid on their electronic payment. This information illustrates what is NOT happening that should be happening. I need to figure out how to get this to SUPPORT to be rectified as a BUG.
Thanks
I have referred to the email I get from QBO that says I made a payment. The invoices are listed in the email.
I had my vendor send me the emails he has been getting from the Payments I have made in QBO Bill Payments. In the remittance this email just indicates a payment by ME has been made but does not list the invoices Paid. This is the Problem.
Attached are 2 pdfs
Emails my Vendor is RECEIVING about the Payment I made to them from QBO. Notice the email mentions paying 3 invoices but does not list what those invoices were.
The other document is the email I get about the invoices. I just set up and paid to them. The invoices are listed in this email to ME, While helpful I don't need it. I just set up and made the payments.
My vensors receiving the remittance email need to understand what invoices have been paid on their electronic payment. This information illustrates what is NOT happening that should be happening. I need to figure out how to get this to SUPPORT to be rectified as a BUG.
Thanks