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C
chesan-mouthfull
December 17, 2023
Question

Since the update, has anyone been able to view their tags? It's the end of the year and this info is crucial for our company and to close the books for 2023.

  • December 17, 2023
  • 1 reply
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    1 reply

    J
    jeanbiverly_
    December 17, 2023

    Hey there, Chesan.

     

    A cache-related issue is likely causing the inability to view tags. If this is the case, you can perform some troubleshooting steps. You can use a private or incognito window to rule out cache problems in your browser. Here are the shortcut keys:

     

    • For Mozilla Firefox browser: Ctrl + Shift + P
    • For Google Chrome browser: Ctrl + Shift + N
    • For Safari browser: Command + Shift + N

     

    Next, log in to your QuickBooks Online (QBO) account and view your tags. If it works, you can clear your browser's cache. This removes the webpage data that's causing the issue. If a private browser doesn't work, you can use other installed supported browsers as another option.

     

    Here are some supplementary articles that can help you manage your tags better:

     

     

    In case you want to review your downloaded bank and credit card transactions, you can check out this article for guidance: Categorize online bank transactions in QuickBooks Online.

     

    Feel free to reply to this thread if you need further assistance viewing your tags. The Community has got your back.

    P
    pettytheft
    January 30, 2024

    NOPE... TAGS are BROKEN!!!!

     

    We are all tired of this... GET IT FIXED INTUIT!!!

      R
      RogelioL
      January 30, 2024

      Hello, @pettytheft.

       

      I have seen that my colleague has answered your previous comment about the Tags feature in the Bookmarks menu.

       

      In case you haven't seen my colleague's response yet, you can check out this link: Re: Where did the tag page go? I used to be able to click on banking, then tags tab to see my inc... (intuit.com)

       

      For us to give you the most accurate solution and to keep the conversation smooth, I suggest posting any response there.

       

      Feel free to reach out if you have further questions about tags or any QuickBooks-related queries. Keep safe.

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