Sir amount button is suddenly disappear from the option of pay down credit card sir amount button is suddenly disappear from the option of pay down credit card.solve it

We acknowledge the importance of recording the payments made to your credit card in QuickBooks Online (QBO), n1000. Let's work together to restore the Enter the amount field of the Pay down credit card menu.

Sometimes, QuickBooks may exhibit abnormalities due to browser issues that could cause some features to malfunction. To verify, let's perform some troubleshooting steps to narrow down the result.

To start, kindly refresh your web browser and then try checking if you now have the option to enter an amount. If you still don't have the said option, I recommend logging into your QBO account using a private browser. It restricts websites from using cookies and doesn't record any data history.

To proceed, please follow the shortcut keys below:

• Safari: Command + Option + P
• Google Chrome: Ctrl + Shift + N
• Firefox or Internet Explorer: Ctrl + Shift + P

If you can enter an amount using incognito mode, we can confirm that there's an issue with your regular browser. We can fix this by clearing your cache and cookies.

However, if the issue persists, I recommend using another supported browser. For more information about this, you can check this article: System requirements for QuickBooks Online products.

Also, I've added this article to help you record and track your bills in QuickBooks: Enter and manage bills and bill payments in QuickBooks Online.

Keep us posted if you have more QuickBooks-related queries. It's always our pleasure to lend a hand.