Sometimes my phone app doesn't show all my contacts or invoices. Why?

Let me help you perform the troubleshooting steps to narrow down the cause, Faaapproved. 

There are a few common reasons why your mobile app sometimes doesn't show all your contractors or invoices:

• A slow or unstable internet connection can cause delays in updating data. Ensure you have a stable connection when using the app.
• Make sure your app is up to date. An outdated version might not function correctly.

If everything is going great, log into your mobile app using your correct company account, and then let's refresh your QBO data to view the latest information.

Here are the steps you can follow:

iOS
 

1. Tap Settings, then locate General.
2. Select iPhone Storage, then click the QuickBooks Online app.
3. Press Offload App.

Android
 

1. Go to Menu ☰, then tap More Options ⋮.
2. Select Settings, then Refresh Data.
3. Tap YES to confirm.

This will help you clear up storage space on your device without removing any of your app's important documents and data. If the issue persists, I recommend uninstalling the QBO mobile app and then reinstalling it again.

Furthermore, you might want to check this article and learn how to personalize and add specific info to your sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online.

I'm always up for a response if you need further assistance managing your invoices. You can add them in the comment and I'd be more than happy to assist. Enjoy the rest of the day.