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December 14, 2020
Question

Square Sales transactions

  • December 14, 2020
  • 3 replies
  • 0 views

Hi all -- I'm in need of some help with my QBO account and recording Square transactions correctly.

 

My wife owns a retail clothing store. I have Square synced to QBO, along with the banking operating account. QBO correctly identifies/"matches" the multiple Square transactions that make up the banking deposits. However, I'm noticing that there is duplicate sales activity:

 

My "matching" of the bank deposits to the Square transactions results in "Sales" on the P&L report. However, all of the individual sales transactions, which are 100's-1,000's, are showing on the P&L as "Square Income".

 

Has anyone else run into this and what is the fix?

 

Along with this, the sale

3 replies

December 14, 2020

It'd be my pleasure to help, @thedaisycollective.


All sales recorded within Square are brought over to QuickBooks. Bank deposit and transaction fees charged by Square are also automatically imported. You’ll need to identify where that income from Squares deposited to.


If you have a Square Bank account where the income is placed, you can create a bank transfer from the Square to your Business account to match the deposits. 


On the other hand, if you’re using the Undeposited Funds, you’ll need to create a bank deposit in QuickBooks and select those sales payments for matching. Let me show you how:

 

  1. Go to the +New button.
  2. Choose Bank deposit.
  3. Select the said payments. 
  4. Press Save and close

 

In case you need more tips and information on how to manage your business finances. We have available webinars to help you understand our product features, functions and benefits of QuickBooks.

 

I’m always here to help if you have any other concerns or follow-up questions with your sales transactions. I'll get back to you as soon as I can. Take care.

December 17, 2020

Hi @MadelynC  -- Thanks for following up on this!

 

A few questions:

  • We do not have a Square Bank account, just our regular business operating account into which the Square sales are deposited, which is synced with QBO. When the deposit hits the bank account, and then shows in QBO, in the banking transactions tab where you would categorize all of the bank activity, QBO gives the option to "confirm" the deposit that it has matched with the multiple Square sales from the prior days activity.
    • I'm thinking that this is incorrect, if QBO is already accounting for all of the Square activity that has come over. In that case, what is the step to categorize the bank deposits from Square if they're already being recognized as revenue.

One more separate question:

  • When Square automatically applies the Sales Tax liability when customers pay for their purchase, how do you expense the Sales Tax payment that should offset the Sales Tax liability? When the payment to the state hits the bank account, I can't categorize it against the sales tax liability.

Thank you!

December 17, 2020

Hello @thedaisycollective,

 

Transactions downloaded from Square will recognize a match once you created the entry with the same amount and date. This is the reason why it'll say you'll have to confirm the match to deposit them into your bank.

 

If the posting account of your sales activity is different from the once coming from Square, you can create a bank transfer to post your income into the correct bank account. Learn more about bank transfer with this article: Transfer funds between accounts.

 

Meanwhile, you can create an expense with your sales tax liability account as the category detail. Or enter a sales tax payment to offset the liability amount from the sales tax you collected. Follow the steps in this article for your reference: File your sales tax return and record tax payment in QuickBooks Online.

 

Additionally, I've also included this helpful reference for a compilation of articles you can use while working with your credit card account with us: Banking for QuickBooks Online.

 

If you have any other concerns, please let me know by leaving any comments below. I'll be here to lend a hand.

February 23, 2021

I am having the exact same problem as the OP. Is it pointless to have square sync with quickbooks if we already have a bank account synced with QuickBooks that the deposits from square are going into?

 

By having both of these systems synced into quick books, it is duplicating sales which cause incorrect inflation of sales on the profit and loss reports. The deposits into the bank account are categorized as sales and the sales from square sync are categorized as Square Sales, which is causing duplication. With the option to confirm a "match" between the transitions as they pop up the next day to categorized, this doesn't change the report. 

 

I am not sure if the OP had his question answered correctly, but after reading over the responses to his question, I was not able to find an appropriate answer. So I guess the question is, if we have a bank account synced to quickbooks, should we not have square synced as well?

MarsStephanieL
February 23, 2021

Hello there, @ParkerBru.

 

You can sync your bank account and create a separate account if you have other transactions there aside from the  Square transactions. If there's none, you don't need to connect your bank account.

 

If your Square and bank account is connected in QuickBooks Bank feeds, you can exclude the transactions in your bank account and delete them. This is done to avoid duplicate transactions especially if you've integrated your Square application to your QuickBooks company to download the invoices and payments.

 

You'll have to check the default accounts from Square if your setup is the same as the scenario I've mentioned above. If you're not able to see that in the Chart of Accounts, you'll need to create accounts to track your Square sales, expenses, and fees. I'll show you how to do that:

 

  1. Go to the Accounting menu and select Chart of Accounts.
  2. Click the New button.
  3. Enter the applicable details of the following:
    • Account Type
    • Detail Type
    • Name
    • Opening balance (optional)
  4. Select Save and Close.

 

I've added these articles to know more about the default account settings and how to manage the Square app:

 

 

I'll be here if you need further assistance. Feel free to tag my name in the comment section. Take care.

April 12, 2021

I'm having this same issue. I. have un-synced Square, which should help going forward. How can I delete ALL of Square's previous transactions? I can't figure out how to solve this problem. Square is duplicating all of my sales.

May 7, 2024

Hello, 

 

I need help. I am unsure if I am doing this correctly. For some reason, When I am looking at Square's monthly sales report and I compare it to QuickBooks Reports it never matches it.  

 

The accounting process that I do:

1) APPS> Square> Accept Transactions

2) Transfer "transactions: amount and date" Square> Buss. Checking

2) Transactions> Bank Transactions> Match Transfer> add it 

 

Note: Square( inside of QuickBooks: created two categories "Sales receipts" and "Deposit") which Quickbooks separates it. I was wondering why?

 

from what I was reading, you have to match it from the "bank deposit" but I am having trouble. Can I get help as to where I may be doing it incorrectly?

May 7, 2024

I'd like to help you ensure your reports in Square and QuickBooks match each other, accountingatheart.

 

Before anything else, I'd like to gather additional information about your concern. First, what reports did you generate in Square and QuickBooks? Also, it would be helpful to know if you've customized the reports in any way that could change the data displayed on the report. Providing me with more details would greatly assist me in giving the most accurate resolution to your matter.

 

In the meantime, I recommend checking whether any reports you ran were customized. This might result in a variation in the reports. Also, it's important to note that sometimes sales receipts can be associated with a deposit, while others may not. This depends on the entry and whether or not a bank has been associated with it. 

 

I'll leave this article for more info on matching your transactions in QuickBooks and customizing reports to display specific information:

 

 

For future reference, here's a step-by-step guide to reconciling your QuickBooks accounts with your real-life ones: Reconcile workflow.

 

I am always here to help you with any further inquiries about matching transactions and running reports, accountingatheart. Feel free to ask me anything.

May 7, 2024

I went ahead and undo all of the transfers.  I have read and from what I was reading I am supposed to match bank deposits from the bank feed. What is weird is that I can match the bank deposit if I have click on the transaction (from the balance sheet), only when I have accepted Square transactions (From the APP section). What could I possibly be doing wrong? Please see below.