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G
glorine
June 28, 2024
Question

State forms not submitted by Quickbooks for our company

  • June 28, 2024
  • 1 reply
  • 0 views

We received a delinquent notice from the State in regard to payroll forms that have not been submitted.  Quickbooks should have submitted them and did not.  Quickbooks is saying it will take 30 days to resolve but we will get fined by the State in the meantime.

1 reply

G
GebelAlainaM
June 28, 2024

Hello there, @glorine. 

 

I know the importance of fixing this matter sooner. Let me share information on how you can handle your payroll concern in QuickBooks Online (QBO).

 

In this case, we'll need to verify this matter by checking your account. However, we can't access your account here since the Community is a public forum. With that, I suggest you contact our Payroll support team, as they have the necessary tools to look at your account safely and securely.

 

Here's how:

 

  1. Sign in to your QuickBooks Online (QBO) account.
  2. Click the Help button.
  3. In the QuickBooks Assistance chatbox, select Talk to a human and choose I still need a human.
  4. Then, hit Contact Us.

 

Please check out this article for QuickBooks support hours: Contact Payroll Support in QuickBooks Online.

 

Furthermore, if you want to run payroll reports in the future, refer to this article: Run payroll reports.

 

Keep me updated if you have follow-up questions, especially with managing payroll forms in QuickBooks. I'm always here to help you.

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