strange entries in reconciliation screen

Thanks for reaching out to the Community, modemers.

When reconciling an account, you compare each transaction on your bank statement with transaction records entered in QuickBooks. If everything matches, you know your accounts are balanced and accurate. In the event you've reconciled a transaction by mistake, you can remove individual transactions from your reconciliation.

I'd recommend keeping in mind that even small changes can unbalance an account. To minimize the impact of this possibility, you can only unreconcile one transaction at a time. If you need to completely start over, be sure to work with an accounting professional. Only accountants can undo entire reconciliations.

If you're in need of one, there's an awesome tool on our website called Find a ProAdvisor. All ProAdvisors listed there are QuickBooks-certified and able to provide helpful insights for driving your business's success.

The first step is to review your account to make sure you're making the appropriate changes. Intuit always recommends talking with your accountant before doing something if you're unsure. There's a few reasons for unreconciling a transaction, such as reconciling by accident, or an error that needs to be deleted.

Be sure to review the account's opening, beginning, and ending balances. This helps decide if you need to make any changes. You can refer to the following articles:
 

• Fix opening balance issues
• Fix beginning balance issues
• Fix issues while you're reconciling

Once you've identified what you need to change, here's how to edit and unreconcile a transaction:
 

1. In your left navigation bar, go to Transactions, then Chart of accounts.
2. Find the account you're working with and click its View register option.
3. Locate your transaction and expand its view by clicking it.
4. Review the Check column. If a transaction is reconciled, you'll see an "R" in this area. Click the "R" until the box becomes blank. This removes your transaction from the reconciliation.
5. Select Save.

Your accounts should now be balanced and accurate. If you made an adjustment to a past reconciliation, or still have problems with a current one, you'll want to work with an accountant. These situations can get tricky and accounting professionals know how to handle the next steps.

I've also included a detailed resource about reconciling which may come in handy moving forward: Learn the reconcile workflow

If you're using QuickBooks Desktop, you can refer to our Reconciliation help articles.

I'll be here to help if there's any additional questions. Have a wonderful Thursday!